Gleneagles Review

Masa mula2 nak fikir hospital mana nak pergi malam Faris warded tu kan, 5rz ada tanya 2 hospital ni je. Ampang Puteri or Gleneagles. Both of them holds Faris's record. Went to Gleneagles at last sebab Ayu fikir, lagi dekat dengan rumah. 

Pemandangan di single bed memang best la. Malam2 cantik

Mula2 skali kami ditempatkan ke 4 bedded since single bed not available. Single executive suite ada. Faris medical card only covers for 2 bedded, but we will top up the differences since kami nak single bed. Even 2 bedded pun x de. So, ok jela sebab dah x de choice. Di masukkan ke ward 4B. Time tu ada sorang je patient dalam tu. Kami dapat katil yang dekat dengan toilet. Kurangla privacy since the other patient sure nak guna toilet tu jugak kan? But inside the 4 bedded tu actually ada 2 toilets. So kami ambik 1 toilet and pesakit yang sebelah katil kami took another toilet. Dia x kacau kawasan kami and kami pun x kacau kawasan dia.

Satu malam jela tdo dekat 4 bedded. Second night tu dapat masuk single bed (ward 4A) Perbezaan yang paling x best was the katil. Katil dekat wad 4B lagi besar dari katil kat wad 4A. Kalau dekat 4B tu, Ayu, 5rz and Faris duduk atas tu pn selesa. Kalau 4A ni, tdo share dengan Faris atas katil pun alahai. 

Bila mula2 masuk ward 4B dulu, nurse sana tanya Ayu 

"Puan nak kerusi malas?"

Ayu pun iye kan jela. Kerusi ni boleh lay down for us to lay la of course. Memang selesa la kerusi malas dia. I thought it was free until I asked for that chair at 4A and the nurse there said

"Ok nanti kita akan charge RM 30 la ye Puan"
"Ha?"
"Kita ada katil and kerusi malas tu tapi dua2 pun sama harga. So Puan nak yang mana?"

Since kena bayar, memang x la Ayu nak ambik. Cheapskate sungguh! At that time Ayu dah sakit hati dah. Nurse dekat 4B ni pun patut explain la yang kerusi malas kena charge etc. Nasib la semalam je. Tdo bentang tikar jela. Huhu. Pengajarannya disini, Ayu pun patut tanya sama ada kena charge ke x. Okla what past is past.

I suka deco dekat dinding tu. Hari2 Faris cakap 'tu monkey, tu apple'

Then of course services di 4A better la jugak but I prefer nurses di 4B sebab for me, dia orang lagi mesra. 4A pun mesra tapi entah la. Pendapat Ayu jela. Di 4A, dia orang hari2 tukar cadar and sapu, mop and cuci toilet pagi2. Dekat wad 4B lain plak. Dia orang akan tanya sama ada kami nak tukar cadar ke x? Sapu, mop and cuci toilet time petang2 plak tu. But that one no big deal sangatla since toilet diaorang pun bersih. 

We have 2 doors sebab bilik ni adalah bilik kawalan (like I said before)

Breakfast served from 7-9, lunch from 12-2 while dinner from 5-7. In between ada la dia orang kasi biskut and milo. Hari2 menu akan bertukar. Yang paling best, kalau pesakit adalah kanak2, they will provide 2 meals. 1 for the patient and one for penjaga. Hanya untuk pesakit kanak2 je tau. Food was so so je. Masakan untuk orang sakit kan? Sometimes rasa sedap tapi x dela sedap sangat. Sometimes rasa hmmmmm......

Every morning Ayu kena tanda ni. Okla Ayu tengok menu dia tukar every day

Another one yang Ayu x suka was the service aircond dekat 4A especially our room. Bilik kami sejuk sebenarnya and the controller dah rosak. Nurse ada cakap kalau sejuk sangat, cakap dengan dia and nanti dia akan panggil technician untuk increase kan temperature aircond tu manually. Ayu cakap dengan nurse tu, minta tolong tutup jela aircond tu. Sejuk sangat dah malam tu. Then came 2 guys masuk bilik kami then x tau la ape depa buat, temperature kurang sejuk from previously. Tapi sejuk tu Ayu still terasa. Bila laki 2 orang tu dah klua, Ayu pergi dekat depan and said to them nicely.

"Boleh x tutupkan je terus aircond tu? Sejuk la" 
"Kalau kami tutup, x de udara lansung la nanti"

Ayu fikir mungkin bilik tu x de centralized aircond kot? Kalau x de, ok betul la point dia tu. Then Ayu cakap lagi

"Tadi temperature berapa?"
"Tadi 17 kami dah naikkan ke 24"
"Buat 27 boleh x?" I said nicely. X marah2 ape pun. Then 1 guy tu cakap

"Kalau saya buat 27 nanti cakap panas pulak. Susah plak kami nak kena naik lagi"

Peh peh! Sakit hati betul Ayu time tu. I just walked away from them while one of them still saying something to me. Kalau Ayu ni nak jadi jahat time tu la kan, I should have said this

"Aircond problem is not my problem. Bila customer cakap sejuk, you should increase the temperature and bila customer cakap panas, lower down the temperature again. Kalau you all malas nak turun naik betulkan aircond ni manually, you guys should fix this problem before customer lain masuk. In my case, before I masuk la."

Tapi Ayu x cakap pun macam tu. But seriously Glenagles (x de orang Gleneagles pun kan yang akan baca post aku ni ha) your technician yang assist my room hari tu suck BIG time!

Cafe lansung x de dekat sini. Ada pun Dome and Starbucks jela. Oh kami x brape dengan both sebab cheapskate la katekan. Haha :D At least dekat Ampang Puteri tu ada la jugak food court dekat bawah tu kan.  

Inilah makanan paling sedap kami makan sepanjang di hospital. Ini pun 5rz beli dekat luar hospital. Mee hoon dia sedap....

Entertaiment dekat sini ok la sebab dapat fox movie channel. X dela bosan sangat kami. Dekat floor kami juga ada mini library for kids. Ayu tengok dalam tu ada jugak novel2 kalau sesiapa nak baca.

Masalah bill plak satu hal. Need to wait 3-4 hours baru nak settle. Kalau bayar sendiri, lain plak ceritanya. Kalau bayar sendiri, cepat sikit. Guna medical card lambat sebab nak settle ngan PM Care la bagai. Pukul 10 pagi Dr Vennan kasi discharged, pukul 3.30 pm kami check out. Ayu sempat remind them kalau nak tunggu 3-4 hours, you will charged me for another day ke x since 3-4 hours will be after 12 pm? Dia orang cakap x. But I think, kita kena remind them about 12 pm policies ni. Bukan salah kita nak tunggu after 12 kan? Bila bill sampai, nasib baik dia orang x charged another day tu. Charges pun hmmm quite high. Hey what do you expect kan? You asked for it. Tapi some di cover some not. Most of it cover. Kami tambah x sampai RM 10 pun :D

ps://Patutnya pergi Prince Court je kan? Bila lagi nak merasa. Haha :D 

{From Ayu with ♥}